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The first part of this page deals with deliveries to the United Kingdom of Great Britain and Northern Ireland (UK), ie England, Scotland, Wales and Northern Ireland, excepting the Channel Islands.
Please scroll down for information on deliveries to the Channel Islands, Europe, BFPO, and the Rest of the World.
Shipping notes such as "Please send via the Post Office as it's easier for me to collect" on an order that we would normally send by Carrier will lead to you being charged the difference in cost without us contacting them for approval - they will then speedily discover why we use a carrier for heavier items and not the Post Office. Likewise, if you write comments such as "must arrive by Friday" when you only ordered it on Tuesday you will be deemed to have requested Priority Service and be charged accordingly.
Priority Service (UK only) is for urgent orders. This means that your order is put to the head of the queue (and there can be over a 100 orders awaiting packing at any given moment), and that it will be posted either by Private Carrier, Special Delivery, 1st Class Recorded, or 1st Class. This should mean that you receive it within 1 to 3 working days maximum, but bear in mind that most of these postal services do not deliver on Saturday, Sunday or Bank Holidays. If we do not have the item in stock we will contact you immediately to advise you of this. Please note - this is not a guaranteed next day delivery, just we'll do our best to get things to you even quicker than normal. We regret that due to the high cost of speedy carriage to far-flung and offshore parts of the United Kingdom we cannot offer a Priority Service to these places, which would include all the Scottish Isles, Isle of Man, Scilly Isles, The Channel Islands etc. If customers from any these areas need extra fast delivery we would be happy to get a quote from the Post Office (it will be expensive!).
Priority orders will normally be sent out on the day after you order it (or even the same day if you order early enough) provided it is in stock, though there will be a delay at weekends as the Post Office and Carriers don't work Saturdays, Sundays, or Bank Holidays, unless you pay them a king's ransom. It may take several days to post standard orders, depending on how long the order queue is. If an item you have ordered is out of stock and the wholesale suppliers have it available then it can take anything from 3 days to 2 weeks to reach us depending on how efficient that supplier is, whereupon we will post it on to you as soon as we can. If the suppliers do not have it, then it can take months.
Over £85 value at retail, and under 100g in total weight.
For UK Mainland: private carrier (check their website to see where your nearest depot is). Goods will need signing for - it is worth including a trusted neighbour's details where goods can be left (in the special instructions), or having them sent to your workplace, as getting goods sent by carrier redirected is very expensive - it will cost you an extra £8 - £15! Two attempts at delivery are included in your free post. Any extra attempts will be charged at £2.99 per attempt. This is a next day delivery service in theory.Priority Orders go to the head of the queue and we will ring rather than email if there is a problem.
BFPO: British Forces Post Office will only need to pay our stardard UK postage charge if the goods are posted to a BFPO address. Items will be sent by Royal Mail or by Parcelforce. The BFPO weight limit is 30kg. There are exceptions though: Ships BFPO 200 to 499 have a weight limit of 11kgs and Op Herrick and Op Kipion and supporting ships - sorry there is no parcel service. This information is current as of October 2012 but may change without notice - in fact we won't be notified so please let us know if you think it has changed and we will verify it. NB When ordering, if your parcel should go to a BFPO address in the UK, do not then select your country as Afghanistan, Iraq etc or your goods will be posted to those countries and take ages to reach you (if ever), plus you will get charged for postage overseas!
Canary Isles (Spain EU)
Corsica (France EU)
Needle Sports 56 Main Street, Keswick, Cumbria, CA12 5JS, UK
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